Optometry Board of Australia - AHPRA focused on information flow
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AHPRA focused on information flow

15 Jul 2010

AHPRA’s focus continues to be on boosting our enquiry response capacity and bedding down our IT systems. By early next week, we will have doubled the number of enquiries staff whose sole priority is to respond effectively to enquiries, in a timely way.

To improve information flow, the AHPRA and National Board websites are being updated daily with new information.

AHPRA is fast tracking the publication of additional forms. New registration forms are being uploaded progressively on Board websites, which aims to meet the most urgent needs for practitioner registration. Finalising production of the remaining forms is an ongoing priority.

New pathways for receiving notifications/complaints about health practitioners have been introduced. Anyone with concerns about a health practitioner now has three options:

  1. complete a web-form online;
  2. download a notification form and send it to AHPRA; or
  3. telephone the AHPRA office in their State or Territory.

The contact points are routed directly to notifications teams in each AHPRA state office.

Page reviewed 15/07/2010